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Services
Consulting
Investing in technology can propel your business forward not by 5 or 10 percent but by 25, 50 even 100 percent. As a zeroedin
customer our top priority is to help you maximize your technology investment. We call this process "energizing" your
business. In order to realize these dramatic gains or energize your business, our experts will work with your team to develop
a technology roadmap that not only includes your current technology investments and processes but your future strategies,
processes and systems that support your corporate goals.
The consulting phase begins during our very first meeting as together we determine the best course of action for your
organization which may simply mean better business processes for your existing technology investment. Some of our consulting
services include:
- Change management planning
- Infrastructure design
- Business process definition
- Implementation planning
- Cost estimation
Implementation
Implementing a new enterprise business system can be a daunting task especially if you don't have a plan that breaks the process
down into manageable tasks. zeroedin utilizes our proven methodology to develop a plan that matches your goals, resources, time
frame and staff capabilities to deliver a phased implementation that guarantees success.
Configuring the software to suit your business takes time and careful planning through an interactive exercise that is completed on site with both teams facilitated by our implementation checklist.
Training
zeroedin provides a variety of training options for our clients. Training is offered individually or in groups either on or off
site according to the client's needs. zeroedin also offers a "train the trainer" approach for your key personnel in order to
minimize training costs and allow you to create an internal support team who can provide your first line of support.
All of our trainers are Microsoft certified and are active Project Managers and Consultants who continue to add to their
extensive knowledge with every engagement.
Support
zeroedin provides comprehensive support programs optimized for each client and their use of their solution. Depending on your
needs, zeroedin can provide the level of support you require, from telephone help desk to system upgrades.
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